1. Platform Usage

•    24x7Mart offers a user-friendly marketplace   connecting buyers and sellers for smooth,   hassle-free purchases. 

•  0 Platform Fee

•  0 Shipping Charge

•  0 Handling Charge

•  0 Payment Gateway Charges

 2. Payment & Security

No requirement to share:

•  Bank Details
•  Credit Card info
•  Debit Card info
• All orders are processed strictly on Pay on Delivery (POD).
• Buyers need not to make advance payment to sellers under any circumstances.

 3. Buyer–Seller Interaction

    Buyers may directly contact sellers for additional information such as:

• Product Color

• Payment Options

• Delivery Time

• Any Product-Specific Details

 4. Warranty & Service

• Warranty coverage is based on the respective brand’s policy.

• All warranty claims must be processed through authorized brand service centers.

  5. Marketplace Model

•  24x7Mart operates as an Open Marketplace.

•     Sellers:

  •     Ship products directly to buyers

  •     Collect payment upon delivery (POD)

   6. Shipping Policy

    i. Direct Seller Shipping

•      Products are shipped directly from sellers, ensuring faster delivery.

    ii. Delivery Timeline

•      Local Delivery: Within 2 hours
•     Other Cities: Within 7 days

  7. Return & Refund Policy

     i. Payment & Refund Terms

•        Since 24x7Mart does not collect payments, the platform does not process refunds.

     ii. Replacement Conditions

           Replacement is eligible only if the delivered product does not match the description.

    iii. Issue Reporting

            Customers must report any issue within 2 hours of receiving the product.

    iv. Return Window

•       A 24-hour return policy applies for products not as described.
•       Buyers may request a return within 24 hours of delivery.